SUBMIT AN EVA-LAST OR TIER WARRANTY CLAIM
Eva-Last and TIER products assure peace of mind by offering industry-leading warranties. While the coverage period of warranties varies with the specific product range, all products are low-maintenance and designed to for peace of mind. Please note that all warranty claims must follow due process and may be subject to possible site inspections and compliance with the installation guidelines.
WARRANTY CLAIM PROCESS
The claim process must be initiated by the final owner of the installed product, who must also be the owner of the property where the product is installed and the person to whom the original proof of purchase is addressed. If you are not the final owner of the installed product, please assist the final owner to lodge this claim.
THREE STEPS INVOLVED IN THE CLAIM PROCESS
Submit your claim
Please include as much information as possible to support your claim.
We will review your claim, verify the information, or request any other information we need before we can assess your claim.
As soon as all the relevant information has been submitted which allows us to make a conclusive assessment on the warranty claim, we will assess the claim against our limited warranty and inform you of the outcome.